What is EzFlow? - EzFlow Help Center

EzFlow is an all-in-one platform for running a Malaysian service business. Instead of juggling a booking app, a spreadsheet for invoices, a separate tool for LHDN e-invoice, and manual WhatsApp reminders, you run everything from one account. It’s built for businesses that book time or run sessions - salons, spas, barbershops, clinics, tuition centres, dance and swim schools, pet groomers, and more.

What you can do

Area	What EzFlow handles
Bookings	A branded page where customers self-book 24/7. You manage appointments, deposits and reschedules.
Clients	Every customer and their history in one place, with tags and family grouping.
Invoicing	Professional invoices and receipts with automatic numbering and overdue reminders.
LHDN e-Invoice	Validate TINs and submit e-invoices to MyInvois - the Malaysian compliance headline.
Payments	Customers pay online; receipts, loyalty and commission fire automatically.
WhatsApp	Automatic reminders and confirmations - the core no-show killer.
Classes	For schools/studios: enrollments, session-credit tracking, rosters and attendance.
Team & branches	Invite staff with roles; run multiple outlets from one account.

How the pieces fit together

Every step is connected. A paid invoice automatically fires loyalty points, a review request, and staff commission. You don’t wire anything up manually.

Who it’s for

EzFlow supports 32+ business verticals, built around three booking models. Your model decides which tools you get. Many businesses use more than one (a hybrid), and EzFlow supports that natively.

Booking model	Best for	Unlocks
One-to-one	one client per slot	Walk-in queue, live queue, loyalty points, per-appointment commission
One-to-many	many clients per slot (a class)	Programs, enrollments, class roster, session credits, installments, events
Hybrid	running both at once	Everything from one-to-one and one-to-many, turned on as you need it

One-to-one - appointments

One client per slot: salons, clinics, personal services.

Salon

Nail Salon

Lashes & Brows

Spa & Massage

Barbershop

Tattoo & Piercing

Aesthetic Clinic

Medical Clinic

Physio & Chiro

Personal Training

Coaching & Consulting

Pet Grooming

Photography Studio

1-to-1 Tutoring

Music Teacher

Vet Clinic

Dental Clinic

Cleaning Service

Driving School

Car Wash & Detailing

Repair Service

One-to-many - classes & group sessions

Many clients per slot: schools, studios, group fitness.

Academic Tuition

Language School

Music & Arts School

Yoga Studio

Pilates Studio

Fitness Gym

Dance Studio

Martial Arts Dojo

Swim School

Cooking Class

Wellness Bathhouse

Hybrid - mix and match

Run more than one model at once. A wellness studio might do 1-to-1 massage and group yoga; a gym might do 1-to-1 personal training and group classes; a music school might do 1-to-1 lessons and ensemble classes. EzFlow turns on the right tools for each, in the same account. Two models have full operator playbooks to follow step by step:

Tuition & Classes Playbook

Trials, enrollments, session credits and attendance.

Salon & Spa Playbook

Online booking, walk-ins, deposits and reviews.

Next step

Run the Quick Setup checklist. About fifteen minutes to go live.

​What you can do

​How the pieces fit together

​Who it’s for

​One-to-one - appointments