Do these once. Each one quietly breaks something else if it’s missing - so it’s worth the fifteen minutes up front.

Complete your business profile

Business name, logo, category and contact. This is the branding on your public booking page and invoices.

Add your services (or programs)

Each service has a name, duration and price. For schools, set up programs and tiers instead.

Set staff working hours

Your booking page only offers genuinely open slots. No hours = no bookable times.

Publish your payment QR

Upload your DuitNow/bank QR so customers can pay. Check it shows on your public page.

Add your Google review link

Under your avatar → Profile → Business tab. If empty, the automatic review request after each visit does not send.

Test your booking page

Open app.ezflow.my/book/your-brand and make a test booking end-to-end.
One field, big impact. If your Google review link is empty, the post-visit review request never fires at all. It lives under your avatar → Profile → Business tab: not in the sidebar Settings.

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The Settings page

Most of these live under Settings. At the top you’ll find your booking link (Copy or Preview your public page), and a section dropdown to jump between Booking, Automation, Notifications, Invoicing, Holidays, Payments and Integrations. Your business profile, services and team have their own areas in the main sidebar.

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Next steps

Bookings

Learn the booking flow.

Tuition Playbook

Running a school?

Salon Playbook

Running a salon?